Last Updated: [26th March 2025]
At Himalayan Bungy, we understand that plans can change. To ensure a smooth experience, we have outlined our cancellation and refund policies below. Please read them carefully before booking your adventure.
1. Booking & Payment Policy
To secure your booking, a 50% advance payment of the total amount is required.
The remaining balance must be paid on-site before the activity begins.
A booking confirmation will be sent via email upon successful payment.
2. Cancellation Policy
Cancellation by the Customer
30 days before the booking date: Full refund, no cancellation charges.
15 to 29 days before the booking date: 50% of the booking amount will be refunded.
Less than 7 days before the booking date: No refund will be issued.
Failure to show up on the booking date: No refund will be processed.
Cancellation by Himalayan Bungy
We reserve the right to cancel or reschedule your booking due to unforeseen circumstances, extreme weather conditions, or safety concerns.
If your booking is canceled by us, you will be given the option to reschedule or receive a full refund.
In case of minor weather fluctuations, we may delay the activity rather than cancel it.
3. Rescheduling Policy
Rescheduling requests made 15 days before the booking date can be accommodated without additional charges.
Rescheduling within 7 days of the booking date is subject to availability and a rescheduling fee may apply.
Rescheduled bookings are non-refundable.
4. Refund Process
Approved refunds will be processed through the original payment method.
It may take 7-10 working days for the amount to reflect in your account.
Any transaction fees charged by the payment gateway are non-refundable.
5. Important Notes
Refunds will not be provided if the participant refuses to jump after reaching the platform.
If the participant fails to meet safety requirements (age, weight, or health conditions), the booking will be canceled without a refund.
All refund requests must be made in writing by emailing support@himalayanbungy.com.
By booking with Himalayan Bungy, you agree to the terms of this Cancellation & Refund Policy.